Privacy Policy, Cookies and Terms & Conditions

Top Banner Top Banner 2 Top Banner 3

Website Terms and Conditions

1. Introduction

Welcome to the www.john-foster.co.uk website terms and conditions ("Conditions"). These Conditions apply to the use of this Website and by accessing this Website you agree to be bound by the Conditions set out below. To protect your own interests, please read these Conditions carefully before agreeing to them.

By continuing to use this website, you agree that you:

  • Have read and agree to be bound by the Conditions
  • Consent to our use of your information in accordance with our Privacy Policy (the latest edition of which is set out on this website)
  • Accept the terms of our Delivery and Returns Policy and Cookie Policy (the latest editions of which are set out on this website).
  • If you do not agree to be bound by the Conditions, Privacy Policy and Cookie policy you may not use or access this Website.

When you visit our website or send emails to us, you are communicating electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this website. You agree that all notices, agreements, disclosures and other communications that we provide to you electronically satisfy any requirement that such communications be in writing.

2. Liability for Website

While we will use reasonable endeavours to verify the accuracy of any information we place on the website, we make no warranties, whether express or implied in relation to its accuracy. The website is provided on an "as is "and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the website or any transaction that may be conducted on or through the website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or trade usage.

We make no warranty that the website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, and reliability of the website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website.

3. Intellectual property and right to use

You acknowledge and agree that the material and content contained within the website is made available for your personal non-commercial use only and that you may (if necessary to make a purchase) download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors. Any infringement of our rights will result in appropriate legal action.

4. Compliance with laws

The website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the website and any transactions conducted on or through the website.

5. Severance

If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions.

6. Waiver

No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.

7. Law

The Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.

These Conditions are intended to be consistent with the Consumer Protection (Distance Selling) Regulations 2000 and the Electronic Commerce (EC Directive) Regulations 2000. Nothing in them is intended to impose on you any duty or liability additional to those specified in either of those Regulations.

14. Contact

For any queries regarding our service, please contact our Customer Services team on +44 1274 655900 between 9am and 5pm Monday to Friday or email us at enquiries@john-foster.co.uk. You can also write to us at Luxury Fabrics Ltd trading as John Foster, Black Dyke House, Edward Street, Bradford BD4 9RS, UK.

This website is owned by Luxury Fabrics Ltd trading as John Foster. Registered Address -Black Dyke House, Edward Street, Bradford BD4 9RS, UK. Company Registration No. 397115. VAT no. 917 9153 03.

Privacy Policy

We understand that your privacy is important and we will treat any personal information you provide to us as confidential and this will only be used and recorded in accordance with the Data Protection Act 1998. We promise to look after your personal information and we will not sell any information about you to any other party.

1. Personal information

We will only collect information about you if you willingly provide it. The information you provide to us when using this website will be processed for the following reasons:

  • Request for advice or information supplied by us
  • To customise this website according to your interests
  • To comply with our statutory and regulatory obligations
  • To process any orders you make through our website
  • To send promotional emails
  • To enter you into prize draws or competitions.

The details you provide may include your name, email address, and postal address. We will keep your personal information for as long as necessary and consistent with the purpose for which you have given it to us.

Our privacy policy relates only to information that we obtain from you. If you visit a website operated by a third party through a link included on this website, your information might be used differently by the operator of the linked website.

We will keep your personal information confidential except to the extent that we are compelled to disclose it by law (for example where fraud or other crime is involved) or to comply with an instruction of a regulatory body of competent jurisdiction. We may also disclose your personal information in order to demonstrate our maintenance of certain professional standards as set by appropriate authorities and/or to satisfy our auditors and/or to comply with regulations in relation to money laundering or other statutory requirements.

To comply with the Data Protection Act 1998 we adhere to strict technical and organisational security procedures. The personal information which we hold will be held securely to ensure no unauthorised disclosure or access takes place.

If you believe that the information we hold about you is inaccurate or if you wish us to cease processing your data for any particular purpose or you wish to obtain a copy of the personal data that we hold on you please contact us by email. We will notify you of any charges before obtaining your data.

2. Contacting you

We want to keep you up to date with key information about new developments in the business, promotional offers and what's coming soon from John Foster via email. If you have registered to receive information from us, you can remove your contact details from our list by using the 'unsubscribe' links at the bottom of the promotional emails we send you.

3. Policy amendments

Please check back frequently to see any updates or changes to our Privacy Policy. Questions regarding this Policy should be directed to at enquiries@john-foster.co.uk or by writing to The Data Controller, Luxury Fabrics Ltd trading as John Foster, Black Dyke House, Edward Street, Bradford BD4 9RS, UK.

4. Complaints

If you wish to make a complaint regarding any breach of this privacy policy, please contact us on +44 1274 655900 between Monday to Friday 9am - 5pm or via email at enquiries@john-foster.co.uk. You can also write to us at Luxury Fabrics Ltd trading as John Foster, Black Dyke House, Edward Street, Bradford BD4 9RS, UK.

Once we have received your complaint we will investigate it and ensure that we are in compliance with our Privacy Policy and all applicable laws. We will contact you within 40 days of receiving your complaint to inform you of the results of your complaint.

Cookie Policy

1. What are Cookies?

Cookies are small text files that are stored by your web browser on your computer when you visit certain web pages. At www.john-foster.co.uk we use cookies to analyse visitor information. This information helps us to improve the website and your experience. This is standard practice for all websites.

Please note that cookies cannot harm your computer.

To make full use of the website on www.john-foster.co.uk, your computer, tablet or mobile phone will probably need to accept cookies.

By using and browsing www.john-foster.co.uk, you consent to cookies being used in accordance with this policy. If you do not consent, you must disable cookies or refrain from using the site.

2. Which cookies does www.john-foster.co.uk use?

The cookies we currently use on the site are as follows:

  • Google Analytics

3. What happens if I opt out of all cookies?

If you opted out of all cookies set by www.john-foster.co.uk, then you may not be able to fully browse our website.

4. How do I change my cookie settings?

You can alter your Cookie settings in your browser's preferences which are usually found in the Tools menu. If you have also disabled JavaScript you can amend your settings there too, without the JavaScript enabled you will probably not be able to use this website.